Privacy Policy
Effective Date: January 20, 2026
This Privacy Policy (hereinafter referred to as the “Policy”) explains how we collect, use, store and protect users’ personal data when visiting and using the website/service (hereinafter referred to as the “Service”). By using the Service, you agree to the terms of this Policy.
1. Who is the owner of the data
The owner of personal data is the administration of the Service (hereinafter referred to as “we”, “us”, “our”). If you need to contact us regarding privacy issues, use the contact details specified in the “Contacts” section.
2. What data we may collect
We may collect the following categories of data (depending on the features of the Service):
- Registration data: first name, last name (if available), username, email address, phone number.
- Profile data: avatar, information about yourself, account settings.
- Usage data: actions on the Service, pages viewed, access time, referral source.
- Technical data: IP address, browser type, language, device, operating system, cookies and similar identifiers.
- User content: messages, comments, files and other materials that you send or publish.
- Payment data (if necessary): transaction data (without storing full details payment cards on our side).
3. Data sources
- Directly from you (when you register, fill out a profile, use the features of the Service).
- Automatically (via cookies, server logs, analytical tools).
- From third parties (if you log in through third-party authorization services or interact with integrations).
4. Purpose and legal grounds for processing
We process personal data for the following purposes:
- Provision and support of the Service (account creation, authorization, request processing).
- Improvement of quality and security (error analysis, fraud prevention, protection against attacks).
- Communication (update notifications, responses to requests, service notifications).
- Analytics and statistics (to understand the use of the Service and develop features).
- Performance of obligations (compliance with terms of use, legal requirements).
Legal grounds may include: your consent, performance of a contract (provision of the Service), compliance with legal obligations or our legitimate interest (e.g. ensuring security).
5. Cookies and similar technologies
We use cookies and similar technologies to ensure the operation of the Service, save settings and analyze usage. You can manage cookies in your browser settings, but disabling cookies may affect the availability of some features.
6. Transfer of data to third parties
We may transfer data:
- To service providers (hosting, analytics, mailings, support, payment providers) - only to the extent necessary for their work.
- By law - in cases where it is necessary to fulfill legal obligations or protect rights.
- In the event of reorganization - if a merger, acquisition or transfer of assets occurs (with appropriate safeguards).
We do not sell your personal data to third parties.
7. Data Storage and Protection
We store data for as long as necessary for the purposes described in this Policy or as required by law. We use reasonable technical and organizational security measures to protect data against loss, unauthorized access, alteration or disclosure (e.g., access control, encryption during transmission, backup).
However, no method of transmission or storage is completely secure, and we cannot guarantee 100% protection.
8. User rights
You have the right to:
- receive information about the processing of your personal data;
- request access, correction or updating of your data;
- request deletion of data (to the extent permitted by law);
- restrict or object to processing in certain cases;
- withdraw consent (if processing is based on consent);
- file a complaint with the competent data protection authority.
9. Children's data
The Service is not intended for children under the age of 16 (or such other age as may be determined by the law of your country). We do not knowingly collect data from children without the consent of their parents/guardians. If you believe that a child has provided us with data, please contact us - we will delete it within a reasonable time.
10. International Data Transfers
If our servers or service providers are located outside your country of residence, your data may be transferred to and processed in other jurisdictions. In such cases, we take steps to provide an adequate level of protection for your personal data in accordance with applicable law.
11. Changes to this Policy
We may update this Policy from time to time. The most current version is always available on this page. In the event of material changes, we may additionally notify you via the Service or by email (if available).
12. Contacts
If you have any questions about this Policy or want to exercise your rights, please contact us via:
- Email: support@netflio.com
- Feedback form: via the "Support" section of the Service
Note: this text is a typical template and may need to be adapted to your actual data processing processes, jurisdiction and connected third-party services (analytics, payments, email newsletters, etc.).